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当前类别 > 公开课
> 采购/物流管理 |
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Managing Global Suppliers 全球供应商管理 |
| 副标题 |
全球供应商管理 |
| 主办单位 |
巅峰培训会员单位 |
| 学员对象 |
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| 授课时间 |
2010年11月19日 、[长期举办，最新时间请咨询] |
| 授课顾问 |
Lily |
| 授课地点 |
上海 |
搜索上海 |
| 每班人数 |
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| 报价 |
3800
- 在线免费预定报名一周内确定缴费者
可享团体优惠价！ |
课程目的 |
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课程内容 |
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To familiarize participants with the best practices and methodologies to manage vendors who provide Information Technology (IT) outsourced services with special emphasis on sole source providers. Use real cases as examples to enhance the learning experience.
Day 1
1. Vendor Management
• Strategic Fit
• Cultural Fit
• Operational Fit
• 7 Critical Elements
2. Global Vendors
• Cultural differences
• Trust factor
• Communications
• Technology Sharing
• Customer Service
• Company organization
3. Vendor Relationships
• Win-Win
• Buyers Market
• Sellers Market
• What’s in it for me (WIIFM)
• Vendor’s desire to do business
• Buyers alternatives
• Vendor’s competitive position
4. Vendor Education
• Why
• Type
• Who
• Where
• Justification
GLOBAL VENDOR MANAGEMENT TRAINING (continued)
5. Vendor’s ability to perform
• Frequency or volume of orders
• Lead times
• Quality
• Product or service expertise
• Order backlog
• Productivity efficiency
• Flexibility
• Available capacity
• Location
DAY 2
6. IT Outsourcing Metrics
• People
• Technology
• Process
7. Vendor Contract Compliance
• SLAs performance matrix
• Customer Service
• Specs
• Spirit of Agreement
• Contract Law-China & US
8. Vendor Market Flexibility
• Market awareness
• Response capability
• Communications
• Geographic location
• Logistics
9. Sole Vendor Management
• Top management involvement
• Technical competence
• Service/support
• Equipment capabilities
• Industry status
• Customer commitment
10. Real Case Experiences
• Open class discussion
Mr. Kelley has over 30 years of key leadership roles with multi-national companies. His
responsibilities covered Sourcing, Purchasing, Supply Chain, Operations, Materials,
Finance, Customer Service, Strategic Planning, Logistics, Quality Assurance and
Information Systems. International business experience spans nine countries in the Far
East, five countries in Europe, as well as Mexico and Canada.
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备注 |
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| 报名电话 |
010-8243115O
、微信:QQ1391156248（电话或微信咨询） |
| 报名方式 |
点击下载报名表.DOC
（2个工作日内处理） |
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