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> 公开课 > 采购/物流管理 |
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Managing Global Suppliers 全球供应商管理 |
| 副标题 |
全球供应商管理 |
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| 主办单位 |
巅峰培训网会员机构 |
| 学员对象 |
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| 授课时间 |
2010年11月19日 (循环举办) &
搜索类似课程 |
| 授课顾问 |
Lily |
| 授课地点 |
上海 &
搜索上海 |
| 每班人数 |
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| 报价 |
3800
. 在线预定报名,一周内缴费者 可享团体优惠价\
或返现！ |
课程目的 |
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课程内容 |
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To familiarize participants with the best practices and methodologies to manage vendors who provide Information Technology (IT) outsourced services with special emphasis on sole source providers. Use real cases as examples to enhance the learning experience.
Day 1
1. Vendor Management
• Strategic Fit
• Cultural Fit
• Operational Fit
• 7 Critical Elements
2. Global Vendors
• Cultural differences
• Trust factor
• Communications
• Technology Sharing
• Customer Service
• Company organization
3. Vendor Relationships
• Win-Win
• Buyers Market
• Sellers Market
• What’s in it for me (WIIFM)
• Vendor’s desire to do business
• Buyers alternatives
• Vendor’s competitive position
4. Vendor Education
• Why
• Type
• Who
• Where
• Justification
GLOBAL VENDOR MANAGEMENT TRAINING (continued)
5. Vendor’s ability to perform
• Frequency or volume of orders
• Lead times
• Quality
• Product or service expertise
• Order backlog
• Productivity efficiency
• Flexibility
• Available capacity
• Location
DAY 2
6. IT Outsourcing Metrics
• People
• Technology
• Process
7. Vendor Contract Compliance
• SLAs performance matrix
• Customer Service
• Specs
• Spirit of Agreement
• Contract Law-China & US
8. Vendor Market Flexibility
• Market awareness
• Response capability
• Communications
• Geographic location
• Logistics
9. Sole Vendor Management
• Top management involvement
• Technical competence
• Service/support
• Equipment capabilities
• Industry status
• Customer commitment
10. Real Case Experiences
• Open class discussion
Mr. Kelley has over 30 years of key leadership roles with multi-national companies. His
responsibilities covered Sourcing, Purchasing, Supply Chain, Operations, Materials,
Finance, Customer Service, Strategic Planning, Logistics, Quality Assurance and
Information Systems. International business experience spans nine countries in the Far
East, five countries in Europe, as well as Mexico and Canada.
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备注 |
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| 报名方法 |
1、点击下载：报名表.Doc
（收到您的报名表后 我们会有专人联系您） |
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2、电话报名：O1O-8243115O
（多线） |
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3、8848-hr@163.com
，微信：QQ1391156248（向此邮件或微信 索取最新介绍） |
| 报名流程 |
下载填写提交报名表→ 课程教务组联系您确认→ 按要求缴费→ 建立报名登记→ 参加课程 |
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| 主题：Managing Global Suppliers 全球供应商管理 |
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